HylaFAX User Survey Help

HYLAFAX USER SURVEY HELP
This is the help file for the HylaFAX User Survey Form.


Full Name

Your given name (as opposed to your login account name).


Affiliation

If you work for a company or institution, the name of that institution. Otherwise, whatever should be used for correspondence by postal mail. For example,


E-mail address

The electronic mail address where you may be reached. If this is a UUCP mail address and you do not use a service provider that reliably forwards your mail, please be certain to give an explicit path relative to a well-known Internet location.


Postal address

The postal address where physical mail should be delivered. Please fully specify the address, including any necessary affiliation information. Also, please include your country.

For example, I am:

    Full Name: Sam Leffler
    Affiliation: Silicon Graphics, Inc.
and my work address is:
    Silicon Graphics, M/S 6L-005
    2011 N. Shoreline Blvd.
    PO Box 7311
    Mountain View, CA 94039-7311
    USA
while my home address is:
    9999 Oxford St.
    Berkeley, CA 94707-2623
    USA
(not really, but you get the idea).


Host Hardware

The type of machine that HylaFAX is being run on. Note that some systems have been collected together under generic labels. In particular, Sun and PC-style systems are identified by the hardware CPU. If you are uncertain what CPU your machine has, look at the output of the uname -m command. If you do not recognize your machine in the bullet list then select the other category and give a concise description. If you select other it is also important to fill in the field that shows the output of running uname -a.


Output of "uname -a"

The uname command displays various information about your machine and operating system. Many UNIX systems support this command. If your system has it, include the output from running the command with the -a option; it should look something like:
    IRIX oxford 5.2 02282013 IP12 mips


UNIX device name

Give the full pathname of the character special device file that you configure HylaFAX to use for the modem. For most systems these files are located in the /dev directory.


Serial port hardware

The serial port hardware to which the modem is attached. If the modem is an internal modem, then you do not need to fill in this field. If your serial port hardware is integral to the CPU board, then select the On-board UART category. Some of the categories listed for this field combine several items together: for example, AST-n is used for any of AST-2, AST-4, and AST-8 (these are different versions of the same serial port hardware card; they differ only in the number of serial ports that are supported.) The generic category is for those (usually PC-based) "no-name serial I/O cards" that either have separate 16550 UARTs or use one of the multi-use combination parts (they typically say something like "serial, parallel, and game port").


Modem vendor identification

Fill in the vendor's name. Please use the full name of the vendor rather than an abbreviation or colloquial name. For example, you would fill in "US Robotics" or "U.S. Robotics" instead of the abbreviation "USR".


Modem model identification

Fill in the vendor's name for the modem. This should be the name you would supply to the vendor if you wanted to buy another one of the same modem.


Result of AT+FMDL? or similar

This is the modem model identification string as returned by the modem. For Class 2 modems this is the result of the AT+FMDL? query command. For Class 2.0 modems this is the result of the AT+FMM? command. For Class 1 modems there is no single command to use to find out this information; however one of the ATIn commands may return the appropriate information.


Result of AT+FMFR? or similar

This is the modem manufacturer identification string as returned by the modem. For Class 2 modems this is the result of the AT+FMFR? query command. For Class 2.0 modems this is the result of the AT+FMI? command. For Class 1 modems there is no single command to use to find out this information; however one of the ATIn commands may return the appropriate information.


Result of AT+FREV? or similar

This is the modem firmware revision identification string as returned by the modem. For Class 2 modems this is the result of the AT+FREV? query command. For Class 2.0 modems this is the result of the AT+FMR? command. For Class 1 modems there is no single command to use to find out this information; however one of the ATIn commands may return the appropriate information.


Host-modem flow control method

Identify the type of flow control used for communication between the host and the modem. Note that this is not necessarily the same scheme that is used between two modems during a connection. RTS/CTS is the terminology used to refer to hardware handshaking or hardware flow control. XON/XOFF is the terminology used for software flow control. For many modems the flow control scheme is set with the AT&K command.


DCD handling

Identify how the modem is configured to handle the Data Carrier Detect (DCD) signal. For many modems this is the setting set with the AT&C command.


DTR handling

Identify how the modem is configured to handle the Data Terminal Ready (DTR) signal. For many modems this is the setting set with the AT&D command.


Modem settings

Include the modem configuration and S-register settings that you use. Many modems display these settings using the AT&V command. For example, the output from AT&V for a ZyXEL 1496E modem is:
Current   Settings............

 B0   E0   L0   M0   N5   Q0   V1   X5  
&B1  &C1  &D2  &G0  &H3  &J0  &K4  &L0  &M0  &N0  &P0  &R1  &S0  &X0  &Y1  
*B0  *C0  *D0  *E0  *F0  *G0  *I0  *L0  *M1  *P9  *Q2  *S0  

S00=000   S01=000   S02=043   S03=013   S04=010   
S05=008   S06=003   S07=030   S08=002   S09=006   
S10=007   S11=070   S12=000   S13=000   S14=003   
S15=002   S16=000   S17=018   S18=002   S19=000   
S20=002   S21=176   S22=000   S23=104   S24=010   
S25=000   S26=000   S27=156   S28=068   S29=000   
S30=000   S31=017   S32=019   S33=255   S34=030   
S35=000   S36=000   S37=000   S38=008   S39=000   
S40=000   S41=000   S42=000   S43=000   S44=000   
S45=100   S46=028   S47=064   S48=000   S49=000   
S50=000   S51=000   S52=000   S53=000   S54=000   
S55=000   S56=000   S57=000   S58=000   S59=000   

OK


Modem Use

Select all those categories that make sense. Voice refers to the use of digitized voice as opposed to normal telephony usage.


Modem Data Use

Select all the programs that you use for sending and receiving data. The login category should be selected if you accept incoming login sessions on your modem (necessary for inbound UUCP, SLIP, and PPP usage).


HylaFAX Version

Indicate that version of the HylaFAX software you are using. If you are unfamiliar with the exact version you have, consult this information in the HylaFAX distribution.


HylaFAX Distribution

Indicate whether you built HylaFAX from the source distribution or if you are using a pre-built binary distribution for your platform.


Where did you get HylaFAX from?

Indicate the method by which you obtained your copy of HylaFAX.


HylaFAX modem configuration file

If your modem required some special setup or changes to the normal HylaFAX prototype configuration files, then please include a copy of the file or a description of the relevant changes. Note that normal site-specific changes such as setting your phone number or selecting server-related configuration parameters need not be described. Please only include information specific to configuring the modem.


Sam Leffler / sam@engr.sgi.com. Last updated $Date: 1996/08/16 21:03:37 $.